(Xmeeting-xmeeting.com Wire) -- Every patient is optimistic that
his/her health will improve on seeing a professional doctor. Until then,
the patient does not see the value for healthcare or having the doctor
in the system. Offering an effective health solution to a patient each
time helps improve trust between the doctor and patient. This determines
the nature of future relationship between them, which is critical to
understanding underlying health problems and arising complications, as
well as designing unique solutions. Here are things that the patient
experienced before calling Dr. Jerry Tenenbaum useless. Tenenbaum is a
Rheumatologist in Victoria, British Columbia.
Always unavailable: not only is the doctor
physically unavailable at the office severally, but is he also
unattached to the health problems of the patient when he is physically
present. He is always in a rush to finish up with a patient without
paying attention, in order to offer the best solution. Other patients here have also complained of his lack of attention to their problems.
Inefficient: Efficiency of any healthcare system is
more than serving many people at the shortest time possible: it has much
to do with provision of effective solutions to each patient every time
they visit a health center or hospital, because that reduces the chances
of a return to the hospital. This also improves trust of doctors by
After the said patient was diagnosed of swollen lymph nodes, she
requires sojgerns syndrome tests every year and she had gone to see Dr.
Tenenbaum for it after being referred by her family doctor.
Unfortunately, Dr. Tenenbaum wants her to go back and get a referral
from her family doctor for a neck ultrasound and thus wonders why
Tenenbaum cannot do it himself. After the ultrasound, the lab report is
to be sent back to the family doctor. Already the patient fears that she
will be taken through a laborious task of making appointments with her
family doctor and Dr. Jerry Tenenbaum alternately, when the doctor, a
rheumatologist, is capable of ordering blood work and reading lab
results too without need to engage the family doctor.
“…My point here, he should be dealing with this, it is because of my sojgerns syndrome that I needed the tests in the first place.”
Negligence: Personalized healthcare is hailed as the
best because treatment is tailored according to each patient’s needs.
This is the reason a good doctor will pay attention to personally follow
the treatment history and records and determine whether or not past
initiatives were effective, and act when a change in medication is
necessary. Dr. Jerry Tenenbaum seems not to be keen on patients’
diagnosis history, as the patients puts it “he doesn't even know that I
should get the tests done once per year.” The patient also notes that
the hospital sends her lab report to the family doctor late. “…he treats
his practice like a McDonalds drive through and he is pretty useless.” The patient adds.
Asking many referrals: When an illness or condition
is handled by many doctors, it might become hard to offer personalized
care – a reason the patient could be right that the doctor should be
dealing with all of her situations instead of engaging the family doctor
every time. Referrals might be necessary when professional attention
from another expert is required, but not advisable when the doctor is
qualified and experienced to do those tasks, because this compromises
the efficiency of the system. Worse still, unnecessary referrals may not
be advisable when he has diagnosed the same specified patient before
and is better placed to tracking the effectiveness of previous
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